Privacy Policy

Effective Date: April 27, 2026

​

Hill Country Sleep Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at hillcountrysleepsolutions.com or interact with our practice. Please read this policy carefully.

​

Information We Collect

We may collect the following types of information:

• Personal Information You Provide

• Name, email address, phone number, and mailing address

• Information submitted through contact forms, appointment request forms, or consultation inquiries

• Insurance information provided for verification purposes

• Any other information you voluntarily provide to us

• Information Collected Automatically

• IP address and browser type

• Pages visited and time spent on the site

• Referring URLs and clickstream data

• Device type and operating system

• Cookies and similar tracking technologies

 

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and appointment requests

• Verify insurance eligibility and process billing

• Send appointment confirmations, reminders, and follow-up communications

• Improve the functionality and content of our website

• Comply with legal and regulatory obligations

• Send you relevant health information or promotions (only with your consent)

• We will never sell your personal information to third parties.

​

HIPAA Notice

Hill Country Sleep Solutions is a healthcare provider and is subject to the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) you share with us — whether in person, by phone, or through this website — is handled in accordance with our HIPAA Notice of Privacy Practices, which is available at our office and upon request.

Please note that submitting information through a general website contact or inquiry form is not a fully secure, HIPAA-compliant method of communication. For sensitive health information, we encourage you to contact our office directly by phone.

​

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device. You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of our website.

We may use third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site. These tools may collect anonymized data about your visit.

​

Third-Party Services

We may use trusted third-party services to support our website and business operations, including but not limited to:

• Scheduling and patient communication platforms (e.g., Apptoto)

• Payment and financing processors (e.g., Cherry, CareCredit)

• Email and marketing platforms

• Website hosting and analytics providers

These third parties are only given access to the information necessary to perform their services and are required to protect your information in accordance with applicable law.

​

Disclosure of Your Information

We do not sell, trade, or rent your personal information. We may disclose your information in the following limited circumstances:

• With your consent — when you have authorized us to share your information

• For treatment and operations — with other healthcare providers involved in your care

• Legal compliance — when required by law, court order, or governmental authority

• Protection of rights — to protect the safety, rights, or property of Hill Country Sleep Solutions, our patients, or the public

 

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to contact us by phone for sensitive matters.

​

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

​

Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information (subject to legal and regulatory limitations)

• Opt out of marketing communications at any time

• Request a copy of our HIPAA Notice of Privacy Practices

To exercise any of these rights, please contact us using the information below.

 

Texas Privacy Rights

As a Texas-based practice, we comply with applicable Texas state privacy laws, including the Texas Medical Records Privacy Act. Patients have the right to access and request amendments to their medical records in accordance with state and federal law.

​

Links to Third-Party Websites

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

​

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

​

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

​

Hill Country Sleep Solutions

📍 4221 Benner Rd, Ste 200, Kyle, Texas 78640

📞 512-256-9747

📧 info@hillcountrysleepsolutions.com

For questions specifically related to your medical records or HIPAA rights, please contact our office directly.

This Privacy Policy was last updated on April 27, 2026.